Terms and Conditions

Welcome to Value Valet ~ At Your Service! This website (collectively, “Website,” and “Site”) is owned and operated by Imperial Distributors Canada Inc. (collectively, “IDCI” and “us” and “we”). By using our Site you agree to the Terms and Conditions outlined below. If you do not agree with our Terms and Conditions, please do not use Value Valet. Please note we reserve the right to make modifications to our stated Terms and Conditions at any time, and we encourage you to familiarize yourself with our Terms and Conditions on a recurring basis.

General Disclaimer:

By using Value Valet you agree that you access and use the Site at your own risk. Neither Value Valet, nor IDCI or any of its affiliate stores, officers, directors, or agents, including, but not limited to, any party involved with the creation, delivery and operation of the Site will be liable for any damages, claims or expenses resulting from the use or inability to use the Site, including information on or linked to 3rd party websites. This limitation extends to, but is not limited to, any viruses, performance issues, incompleteness or errors regarding the use and operation of Value Valet, including products and related information that is presented on the Site. Limitations of liability extends to any and all damages, including, but not limited to, direct, indirect, special, consequential, exemplary or punitive damages, loss of information or data, income or profit, loss or damages to property.

Disclaimer of Warranty for Use:

Value Valet and the content, information or materials are provided on an “as is” basis. IDCI makes no representations or warranties of any kind, either express or implied including, but not limited to

  1. warranties of user satisfaction, or
  2.  fitness for a particular purpose, or
  3.  non-infringement of trademarks or intellectual property or,
  4. accuracy or completeness of information on the Site; or
  5. absence of viruses or harmful components on the Site; or
  6. that defaults within the site will be corrected; or
  7. that the Site will not be cancelled at any time.

Restrictions on Use of Materials:

IDCI owns and operates the site “Value Valet.” The Value Valet name, logo and slogan are copyrights/trademarks of IDCI. Although additional copyrights, trademarks, related words, domain names and logos may appear on Value Valet, those cited herein which are not property of IDCI are the property of their respective owners. IDCI’s trademarks, name and slogan may not be used without proper authorization. IDCI’s trademarks, names and logos cannot be used in connection of any kind with any services or products which are not authorized by IDCI. The content and materials provided on the Site are for your own personal, non-commercial use, and cannot be copied, reproduced, republished, uploaded, posted, distributed, transmitted or modified in any way.

Disclaimer Regarding Health Information:

You should not use any information contained on or provided by Value Valet for diagnosing, treating, preventing, curing any illness or medical condition or prescribing any type of medication or remedy. Please carefully review all instructions and information provided by or in products and their packages from their respective manufacturers. We recommend you do not solely rely on the information presented on Value Valet and always contact your physician or health-care provider for advice and treatment.

Information on the Site  is intended for general customer understanding about the products we sell and we do not warrant or guarantee the accuracy, completeness, timeliness and usefulness of any medical or health information provided by or posted on the Site. IDCI is not responsible for and not liable to you or anyone else for decisions or actions taken while relying upon information contained on the Site. Should you have any questions about the products we sell, we recommend contacting your physician or pharmacist or the product’s manufacturer.


Right to Limit Quantities:

In the case where there seems to be an unusual quantity ordered or irregular ordering patterns, Value Valet reserves the right to limit or refuse the order. We do reserve the right to track sales by account, name, address, and by credit card - we do this for security reasons and to ensure the legitimacy of the order. Fraud happens. We want to make sure your order is actually your order. Having said that, we will not be held liable for any damages or losses of any kind caused by our right to withhold shipment. If we have questions or concerns about an order, we may contact you to confirm your order. On the other hand, if we refuse order or limit quantities, you can also contact us for more information.

Security & Privacy:

Value Valet will strive to uphold the utmost integrity and prudence when it comes to the privacy and security of our customer’s information. To educate yourself on Value Valet’s privacy policy, please visit our Privacy Policy Section.


By agreeing to these terms and conditions, you agree to defend, indemnify and hold harmless Value Valet and IDCI, its directors, officers, employees, agents, suppliers, and any related parties against any and all losses, damages, expenses and costs, including reasonable attorney’s fees, related to any violation of these Terms & Conditions. This includes, but not limited to, any activity related to or in connection with your use of the Site.

Governing Law & Jurisdiction:

Value Valet is controlled and operated by IDCI from its central office in Edmonton, Alberta, Canada. Value Valet provides services to all Canadian provinces and territories, and as these places may have laws that differ from the Province of Alberta, you agree that all matters relating to the use of and access to the Site, shall be governed exclusively by the laws of the Province of Alberta and the laws of Canada applicable to the Province of Alberta. By accessing this Site, you agree to and hereby submit to the exclusive personal jurisdiction and venue of the courts of the Province of Alberta voluntarily. Please note you are personally responsible for complying with your own local laws.

Responsibility for Minors:

In order to purchase product from Value Valet, you must be the age of maturity.  The age of maturity shall be the higher of the subject age in either Alberta or the province the user of the Site resides in. You are responsible for supervision and monitoring of the actions by minors who use your computer to access this Site, along with the conduct and consequences of any misuse by the minor on this site.


Value Valet reserves the right to close customer accounts or refuse to ship any order whenever we believe a customer may be engaging in fraudulent behaviour.

Pricing, Specifications and Availability:

IDCI reserves the right to change the purchase price of any products offered on the Site at any time. Please note that the purchase price for products listed does NOT include applicable taxes or shipping charges. We cannot guarantee the availability of any products at all times, and cannot guarantee that stated quantities available/quantities on-hand are accurate. As errors may occur with product pricing, specifications and availability, we do not warrant the accuracy of this information. IDCI will not be liable for any errors or omissions found on the Site that relate to product pricing, descriptions, specifications or availability.

Third Party Sites & Comments:

Value Valet may provide links to various third party sites, some with affiliation to Value Valet and others that are not. Please note that although we may link to other sites, this does NOT imply our endorsement of other sites and its related content in any way. We have no control over third party sites and their policies and procedures and we encourage you to educate yourself on these sites respective Terms and Conditions and/or privacy policies.


Value Valet does NOT endorse and is not responsible for the accuracy and reliability of statements made by third parties on our Site. Postings will be monitored and those deemed unfit for Value Valet will be removed. Also note that once a comment is sent to our Site it becomes our property and at our discretion we may use that comment for future advertising or promotional considerations. By posting a comment, you are consenting to this possible future use by Value Valet.

Customer Reviews:

Value Valet allows customers to place reviews about their experiences with us on the Site. These opinions are of customers themselves and we have no control over what they may say. Although we will monitor these reviews for any crude, disrespectful or otherwise derogatory comments, we do not warrant that these comments are accurate and pertain to Value Valet. Any advice or comments posted in these sections does not necessarily represent the view of Value Valet or IDCI and we will not be held accountable for any harm or loss caused by relying on information posted in the customer comment section. Health or product information posted in the customer review section is the opinion of that sole consumer and we encourage you to contact your Pharmacist or Health Care Professional should you have any questions.

Payment and Shipping:

Payments on Value Valet can be made via either Visa or MasterCard credit cards only. Products will only be delivered to customers once full payment is received. All products remain property of IDCI until payment is received in full at which point the product will be dispatched to the customer.

For complete details on shipping information, including costs, locations and estimated delivery time, please see our Shipping Information Section.



Conclusion of the contract: Placing an order through Value Valet is only an offer to conclude a sales contract. Contract is complete when customer receives confirmation email of the order from Value Valet.

Refunds & Returns: Value Valet is committed to achieving the best customer service possible and that’s why we have our 30 day no hassle return policy. For a more in-depth look at Value Valet’s return policy, please take a look at our Return Policy Section.